1. What types of cleaning services do you offer?

We provide a wide range of cleaning services including regular house cleaning, deep cleaning, move-in/move-out cleaning, office cleaning, and more. Please contact us for specific details about our services.

2. How can I schedule a cleaning service?

Scheduling a cleaning service with us is easy! You can book directly through our website using our online booking system. Alternatively, you can call us at 240-627-6715 or email us at admin@silverspringmaid.com to schedule an appointment.

3. Are your cleaning products safe for pets and children?

Yes, we prioritize the use of environmentally friendly cleaning products that are safe for pets, children, and the whole family. If you have specific concerns or preferences regarding cleaning products, please let us know, and we will accommodate your needs.

4. How much do your cleaning services cost?

The cost of our cleaning services can vary depending on factors such as the size of the space, the type of cleaning required, and the frequency of service. We offer competitive pricing and can provide you with a personalized quote based on your specific needs.

5. Are your cleaners insured and background-checked?

Yes, all our cleaners are fully insured and have undergone thorough background checks for your peace of mind. We prioritize safety and professionalism in all our cleaning services.

6. What areas do you serve?

We proudly serve Maryland and surrounding neighborhoods. If you are unsure whether we cover your location, please contact us, and we will be happy to assist you.

7. Can I request specific cleaning tasks or customize my service?

Absolutely! We understand that every home or office has unique cleaning needs. You can customize your cleaning service by discussing your preferences and specific tasks with our team when you schedule your appointment.

8. What if I need to reschedule or cancel my appointment?

We understand that plans can change. Please notify us at least 3 days in advance if you need to reschedule or cancel your appointment. We will do our best to accommodate your request.

9. Do I need to provide any cleaning equipment or supplies?

No, you don't need to worry about providing any cleaning equipment or supplies. Our team comes fully equipped with everything needed to complete the job efficiently and effectively.

10. How can I provide feedback about my cleaning service?

We welcome your feedback! You can provide feedback directly to your cleaning team on the day of service, or you can contact our customer service team by phone or email. Your satisfaction is our priority, and we strive to continuously improve our services based on your feedback.